Shipping policy
Delivery Timeframe:
At Design Tale, we strive to ensure prompt delivery of your orders. Typically, orders are shipped within 24-48 hours of placement. However, please note that shipping/deliveries may experience delays during peak order volumes, such as during ongoing sales events.
Shipping Charges:
For Prepaid Orders:
- Free Shipping on all Prepaid orders above ₹299.
- ₹60 shipping charges apply to Prepaid orders below ₹299.
For COD Orders:
- An additional ₹80 COD handling charge will be applied.
- We recommend making prepaid payments for contactless deliveries.
Undelivered Orders:
Our courier partner will make three delivery attempts to ensure successful delivery of your order. In the event they are unable to deliver the product:
- A refund will be credited to your Design Tale wallet or the original payment source.
- The store credit can be redeemed on your next purchase with us.